Shipping policy

Thanks for choosing Nectar! Here's what to expect once you place an order.

Order processing

Orders are processed and shipped within 3 business days (Monday–Friday, excluding holidays). Orders placed after 12pm CT or on weekends are processed the next business day. During launches, sales, or the holidays, processing may take a little longer.

Where we ship

We currently ship to all 50 U.S. states and Washington, D.C., including APO/FPO/DPO addresses and U.S. territories. We do not ship internationally at this time.

Shipping rates and delivery times

Order	Cost	Estimated delivery (after processing)
One-time order, 2 or more bags	Free	3–7 business days
One-time order, 1 bag	$4.95	3–7 business days
First subscription order	Free	3–7 business days
Recurring subscription orders	$5.95	3–7 business days

Delivery times are estimates and aren't guaranteed once the package is with the carrier.

Subscription orders

Subscription orders ship automatically on your scheduled charge date and follow the same processing and delivery times above. You can change your ship date, skip, or update your address anytime in your account portal at drinknectar.com/tools/recurring/login.

Order tracking

When your order ships, we'll email you a tracking number. Tracking can take 24–48 hours to update after you get it.

Address changes

Please double-check your shipping address at checkout. If you need to change it, contact us within 1 hour of ordering. Once an order has shipped, we can't change the address. Nectar isn't responsible for orders sent to an incorrect address entered at checkout.

Lost, stolen, or damaged packages

If your tracking shows delivered but you can't find your package, check with neighbors and your local post office, then contact us within 3 days of the delivery date. If your order arrives damaged, email us within 3 days with your order number and a photo, and we'll make it right with a replacement.